CRS Knowledge Base
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Leases
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Rent
Utilities
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Buyer Questions
Seller Questions
Rental Property Owners
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CRS Knowledge Base
Looking to Rent
Looking to Rent
Applications
Available Properties
Background, Income, & Credit
Fees
Qualifications
Lease Terms
Showings
Technical Support
Current Residents
AppFolio Tenant Portal
Contact Questions
Emergencies
Leases
Maintenance
Moving In and Out
Rent
Utilities
Tenant Ledger
Home Buyers and Sellers
Under Contract
Buyer Questions
Seller Questions
Rental Property Owners
Turnover
Hiring
Looking to Rent
If you're applying for one of our rentals, here's everything you need to know!
Applications
What is the status of my application?
When can I expect to hear back about my application?
Why was my rental application denied?
When should I apply with a co-signer?
How do I apply for a rental property?
Does my rental application expire?
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Available Properties
How does the application process work?
How do I know if a rental property is available?
Where can I see available properties for rent?
Background, Income, & Credit
What sources of income are accepted on rental applications?
What type of background checks/screenings do you run?
Do you require verification of income to apply for a rental property?
What if I don't know what my credit score is?
What if I have insufficient credit?
Do you perform hard credit checks?
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Fees
Are your rental application fees refundable?
What are the fees (costs) to submit a rental application?
Do you charge additional pet fees?
What utilities are included in my rent?
Do I need to pay an additional fee when applying for multiple rental properties?
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Qualifications
What are the rental qualifications & requirements?
Can I claim disability or retirement benefits as income on my rental application?
Do you accept Section 8 or housing vouchers?
What if I have prior evictions on my record?
What if I have unpaid judgments?
What if I have prior convictions or felonies on my record?
Can I apply for a rental property if I've filed for bankruptcy?
Can I apply for a rental property if I am self employed?
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Lease Terms
How many pets are allowed per property?
What is the standard length of a lease?
Do you have breed or weight restrictions for pets at rental properties?
What is pro-rated rent?
Showings
There are no showing times available for a rental property.
How to schedule showings/tours of rental properties.
Technical Support
I'm having trouble connecting my bank information to my application.
