---
title: What is AppFolio/What is a Tenant Portal?
description: Learn more about your tenant portal including how to gain access to it!
---
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1. [CRS Knowledge Base](https://info.completerealtysolutionsstl.com/)
2. [Current Residents](https://info.completerealtysolutionsstl.com/current-residents)
3. [AppFolio Tenant Portal](https://info.completerealtysolutionsstl.com/current-residents#appfolio-tenant-portal)
# What is AppFolio/What is a Tenant Portal?
## Learn more about your tenant portal including how to gain access to it!
On the [AppFolio](https://cpmsrpm.appfolio.com/connect/users/sign_in) Tenant Portal, tenants will have online access via their phone or computer to:
- Pay monthly rent
- Submit maintenance requests
- Submit a notice to move-out
- View documents
You can watch this short video to see all the features you might want access to on your portal.
### How to gain access
You can easily access [AppFolio](https://cpmsrpm.appfolio.com/connect/users/sign_in) on your desktop computer or by downloading the application on your mobile phone (Apple App Store or Google Play). If you cannot find the link on your desktop computer to log in, you can access it on our [website](http://crs-stl.com) under "Rentals"!
If you do not have access, one of our staff can [send you an invitation.](mailto:tenants@crsagents.com)
If you haven't logged in before, you can request a login on the [AppFolio](https://cpmsrpm.appfolio.com/connect/users/sign_in) page, and our Property Management team will grant you access. You will also be sent an invite directly once your lease is signed or when our company starts managing your property.
#### **Still have questions?**
1. [**What are the accepted payment methods & associated fees?**](https://info.completerealtysolutionsstl.com/accepted-payment-methods-fees)
2. [**When do I need to make my rent payment?**](https://info.completerealtysolutionsstl.com/when-do-i-need-to-make-my-monthly-rental-payment)
You can read more about the AppFolio Tenant portal on their [help page here](https://www.appfolio.com/help/online-portal)!
- [Looking to Rent](https://info.completerealtysolutionsstl.com/looking-to-rent#main-content)
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- [Contact Questions](https://info.completerealtysolutionsstl.com/current-residents#contact-questions)
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- [Maintenance](https://info.completerealtysolutionsstl.com/current-residents#maintenance)
- [Moving In and Out](https://info.completerealtysolutionsstl.com/current-residents#moving-in-and-out)
- [Rent](https://info.completerealtysolutionsstl.com/current-residents#rent)
- [Utilities](https://info.completerealtysolutionsstl.com/current-residents#utilities)
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- [Turnover](https://info.completerealtysolutionsstl.com/rental-property-owners#turnover)
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